ADELEKE TAIWO SOLA

Optimized process efficiency across administrative and operational tasks, reducing BEN ops driven late departures from 35,000 to 6,000 within a 2-week period.

Managed departmental operations for 4 weeks in manager's absence, overseeing processing of 260,000 units per shift and maintaining operational continuity.

Acted as Proxy AM, leading daily deep dives into DEA metrics, upskilling team members to resolve dwelling C13s, and improving operational reporting.

Developed and executed a 4-week action plan to upskill 30 AAs on critical FEN and BEN roles, collaborating with L&D FEN Ship for effective new hire integration.

Improved BEN rate from 600 to 700 over 3 weeks by planning shift headcount and targets using historical data, enhancing Q1 2026 performance.

Upskilled 17 new dock team members on BEN, reducing fast taping defects from 25 to 2 and improving PSDC from 40% to 90% within 2 weeks.

Facilitated two-way communication to address critical feedback, improving safety, operational efficiency, and workplace satisfaction.

Represented associates in the forum, ensuring concerns and suggestions were effectively addressed by leadership.

Collaborated with cross-departmental teams to implement solutions to recurring challenges, enhancing overall productivity.

Played a key role in action planning and follow-ups from forum discussions, fostering a culture of accountability and continuous improvement.

Applied extensive knowledge of logistics and outbound processes to optimize fulfillment center operations.

Utilized data analysis to identify and implement strategies for optimizing safety, quality, and productivity within the loading process.

Collaborated with cross-functional departments (Tom TEAM, Problem Solve) to resolve common issues and support key performance areas.

Supported Shift/TEAM LEADS in process improvement and execution of daily operational plans.

Ensured quality control on outbound shipments, verifying containers and packages departed the facility on time.

Supervised the loading team to achieve great results and manage daily tasks effectively.

Enhanced team productivity by 35% through ongoing training and development programs, coaching AAs on best practices for pick and pack quality.

Led a team to process a record-breaking 323,000 units in 10 hours with 77 TPH during 2024 Peak, with P2R FEN processing 40% of total units.

Improved quality by 13% from week 44 to 50 by deep-diving into process issues, addressing incorrect dunnage and unscannables caused by station readiness.

Promoted a safe working culture by enforcing SOPs and safety procedures, coaching AAs on PPE compliance and reporting safety-related issues to leadership.

Led a team to break the record for the highest volume of parcels sent from LBA5, significantly enhancing productivity and operational performance.

Oversaw workflows and monitored performance metrics to ensure efficient shift operations, providing timely updates to frontline management.

Mentored and trained team members, fostering a culture of excellence and ensuring effective completion of daily tasks.

Partnered with Shift/Area Managers to implement initiatives enhancing safety, streamlining processes, and increasing workforce engagement.

Collaborated with cross-functional teams to address operational bottlenecks and develop sustainable solutions for improved performance.

Improved efficiency by reducing sorting times by 70% and enhancing delivery accuracy by 80%.

Boosted team productivity by 80% through optimized parcel handling operations, consistently exceeding targets.

Managed the efficient unloading and timely sorting of Amazon's diverse product range, ensuring smooth transfer for distribution.

Consistently upheld safety, quality, and production standards, fostering a seamless workflow and boosting team performance.

Led a team of 5 recruiters, developing and implementing a multi-channel recruitment strategy that increased qualified candidates by 30% within six months.

Oversaw payroll verification and reconciliation processes, ensuring accurate and timely execution and compliance with tax regulations, reducing potential litigations.

Conducted training sessions and on-the-job learning initiatives, equipping new hires with job-specific skills and contributing to a 25% increase in employee skill levels and engagement.

Maintained up-to-date knowledge of HR legislation, ensuring continuous regulatory compliance across all HR functions.

Addressed employee conflicts effectively, following corporate procedures for timely resolution and contributing to a positive work environment.

Supported the HR Manager in interview and assessment processes, contributing to effective talent acquisition strategies.

Calculated monthly payroll and ensured compliance, maintaining accuracy and adherence to company policies.

Provided expert HR advice to line managers on conflict resolution, pay disputes, and under-performance management, improving team dynamics.

Performed exit interviews to gain insights that improved employee retention rates and overall workforce planning.

Coached hiring managers on effective interviewing techniques, leading to more precise candidate selections and improved hiring outcomes.

Refined the employee onboarding process by creating a digital program, reducing time to productivity for new hires by 25%.

Conducted comprehensive HR audits and meticulously maintained employee records, ensuring data accuracy and compliance.

Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.

Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.